Jitice Privacy Policy — Your Data, Our Responsibilities

Jitice takes the privacy of your personal information very seriously. This Privacy Policy has been developed in accordance with international data protection standards (GDPR-compliant).

This Policy applies to the Jitice website (jitice.bet), Android and iOS mobile apps, and all our support channels. It applies equally regardless of how you access our services.

Jitice collects various types of information necessary to provide its services. The table below outlines the data types and their purposes:

Jitice collects information through the following methods:

• Directly from you: Registration forms, KYC verification, support conversations.
• Automatically: Your browsing activity, clicks, and page visits — collected via cookies and analytics tools.
• From payment providers: Transaction confirmation details.
• From game providers: Gaming session summary information.

Remember — Jitice will never ask for your password or full payment details directly over the phone or by email. Any such request should be treated as a potential scam.

Jitice uses the information it collects for the following purposes:

• Creating and managing your account and ensuring its security.
• Processing payments and preventing fraud.
• Meeting legal obligations (AML, KYC).
• Sending personalised gaming recommendations and promotions — only if you have given your consent.
• Analytics for platform improvement and bug resolution.
• Monitoring responsible gaming.

Jitice does not sell your information to any third parties. However, limited data may be shared in certain specific circumstances:

• Payment Provider: Necessary information is shared with bKash, Nagad, and other providers to process transactions.
• Game Provider: Session data required for gameplay.
• Legal Authorities: In response to a court order or lawful government request.
• Technology Partner: Hosting and cybersecurity service providers — bound by our confidentiality agreements.

All such sharing is kept to a strict minimum and limited to what is necessary. No partner is permitted to use your data for their own purposes.

Jitice uses cookies to make your experience smoother and more personalised. We primarily use three types of cookies:

• Essential Cookies: These are required to maintain your login session and ensure security — they cannot be disabled.
• Analytics Cookies: Time spent on each page, most-played games — collected to improve the platform.
• Preference Cookies: To remember your language, theme, and other personal settings.

Analytics and preference cookies can be disabled at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

Jitice uses industry-leading technology to keep your data secure:

• SSL/TLS 1.3: All data transfers are encrypted.
• AES-256 Encryption: For sensitive information stored on our servers.
• Two-Factor Authentication (2FA): An additional security layer for your account.
• Firewall & Intrusion Detection: Always active.
• Regular Security Audits: By an independent third party.

Jitice retains data only for as long as necessary:

• Active account data: retained for the lifetime of the account.
• Transaction records: 5 years, as required by legal obligations.
• General data after account closure: retained for 2 years, then deleted.
• Log files and technical data: 90 days.

Certain data must be retained for a specified period due to legal obligations, which is beyond our control.

As a Jitice member, you have certain important rights regarding your personal data:

• Right to Know: Right to know what information is being collected.
• Right to Access: The right to request a copy of the data we hold about you.
• Right to Rectification: Right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: The right to restrict processing of your data for specific purposes.
• Right to Object: The right to opt out of marketing communications.

To exercise any of these rights, email us at support@jitice.bet. We typically respond within 30 days.

Jitice services are intended for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor has registered an account on Jitice, that account will be immediately closed and any collected data will be deleted.

Jitice may update this Privacy Policy from time to time. For any significant changes:

• You will be notified by email or in-app notification at least 7 days before any changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the service after a new policy takes effect will be considered acceptance of the updated terms.

For any privacy-related questions, requests, or complaints, please reach out to us:

• Email: support@jitice.bet
• Live Chat: Available 24/7 on the website or app

We typically respond within 24 hours. Complex requests may take up to 30 days.